Terms of Use

Last updated: 24 October 2026

These terms are the agreement between you and Muhammad Tufail Khan, a sole trader in England and Wales ("we", "us") for using the KeepSay app and its notes service ("KeepSay"). By creating an account or using KeepSay, you agree to them. Please read them with our Privacy Policy, which explains what happens to your data.

What KeepSay is

KeepSay works with a KeepSay band. It brings the band's recordings onto your phone, makes transcripts, notes, to-dos and mind maps from the recordings you choose to send, lets you ask questions about what was said, and shows what your band measures about your day.

What KeepSay is not

• Not medical advice. KeepSay is a general wellbeing and note-taking product. It reports what was said and what the band measured. It does not diagnose, treat or advise on any condition, it is not a medical device, and it must not be used to diagnose or monitor a medical condition. The band's readings, including blood pressure, are estimates. If you are worried about your health, speak to a doctor or another qualified professional.
• Not an emergency service. Nobody watches your recordings or readings. If you or someone else is in danger, call your local emergency number.
• Not always right. Transcripts, notes and answers are made by AI and can contain mistakes. Every point links to the moment it came from, so you can check it against what was said, and you should before relying on it.

Your account

You need an account to use KeepSay, and you must be 16 or over. Keep your sign-in secure, and tell us if you think someone else has used your account.

Your plan

Every account can have five hours (300 minutes) of recordings a month made into notes, free. Plus and Pro are subscriptions, as priced in the store where you subscribe. Plus makes 30 hours of recordings a month into notes, and adds asking your recordings and an infographic with every recording's notes. Pro makes 100 hours a month, with everything in Plus, and its recordings go first in the queue. Hours are counted by the length of the recordings you send, each calendar month, and hours you don't use don't carry over. A recording longer than what is left of your month's hours isn't made into notes, and it stays on your phone.

Subscriptions are sold and renewed by Google Play or the App Store under their terms, and they renew automatically until you cancel. You can cancel at any time in your store's subscription settings. Cancelling stops future payments, and you keep your plan until the end of the period you have paid for. Nothing on your phone is deleted when a subscription ends, and your five free hours carry on. Refunds are handled by the store under its own rules.

Codes for Plus

A KeepSay band can come with a code for Plus. You redeem it on our website, signed in with your KeepSay account, and it gives that account Plus for the time that comes with the code. The time starts when you redeem it, or when the time from a code you redeemed before ends, and it runs alongside any subscription you have. Each code can be used once, by one account: once it is redeemed, it can't be moved to another account. Keep a code private until you use it, because anyone who has it can redeem it.

Invites

Invites open when the KeepSay band goes on sale. Until then, no invite code can be added or counted. When they open, every account has an invite code, in Settings under Invite friends. If a friend adds your code in the KeepSay app within 30 days of making their KeepSay account, and their KeepSay band then connects to their phone for the first time, you and your friend each get a month of Pro: 30 days in which up to 100 hours of recordings a month are made into notes. These rules apply:

• Each band counts once, ever. A band that has already counted for an invite, on any account, doesn't count again, even if it is sold or given to someone else.
• An account can add one friend's code, and never its own. For now, a friend's code is added in the app on Android.
• You can get up to 12 free months in a calendar year for the friends you invite. A friend who joins after that still gets their own month.
• A free month starts when it is given. If Pro is already running, the month waits and starts by itself when Pro ends, and months run one after another. A free month doesn't renew, can't be exchanged for money and can't be moved to another account.
• Invites are for real friends and real bands. We may withhold or take back months gained through fake accounts, borrowed or made-up bands, or other misuse of invites.
• Invites open when the KeepSay band goes on sale and have no closing date. We may change or end them at any time; we will say so in the app and on our website first, and months already given are kept.
• If you delete your account, your code stops working, and months it hasn't used yet go with it.

Using your own API keys

With the Own-API unlock you can use KeepSay without a plan, while your recordings are transcribed and written up with your own accounts at AI providers you choose. The unlock is a one-off purchase, sold by Google Play or the App Store at the price shown there, and you can restore it on a new phone with the same store account. Your use of those providers is under their own terms, and they bill you directly: we don't set their prices, we can't refund their charges, and the costs KeepSay shows are estimates to help you, not bills. Keep your keys safe, and remove them in Settings when you no longer want KeepSay to use them. Without a plan, our servers make notes from the five free hours each month.

Your recordings and notes

Everything you record, and the transcripts, notes and answers made from it, belongs to you. You give us permission to process it only as far as we need to provide KeepSay to you, as the Privacy Policy describes. We do not use it for anything else, and we do not use it to train AI models.

Recording other people

Make sure the people you record know they are being recorded, and follow the law where you are. Some conversations need everyone's consent before they are recorded, such as therapy or counselling sessions. You are responsible for what you record and for what you share.

Shared shelves

A shared shelf shows what you put on it to everyone in its space. You answer for what you share there, other people's words among them: share a recording only where the people in it would expect it, and tell them first. Do not share anything you have no right to share. The owner of a space, and any administrators they name, decide who is in it and may remove anyone but the owner, and anyone may leave; what you shared goes with you when you do. A space may keep what is put on it for a set time, after which it comes off.

Using KeepSay fairly

Do not use KeepSay to break the law, to record people covertly where that is unlawful, to harass anyone, or to interfere with the service or try to get around its limits.

Changes and availability

We work to keep KeepSay available and improving, but we cannot promise it will always be available or free of faults. We may change or stop parts of it. If a change materially affects your subscription, we will tell you in the app first.

Ending

You can stop using KeepSay and delete your account at any time, in Settings. We may suspend or close an account that breaks these terms, and we will tell you why unless the law stops us.

Our responsibility

Nothing in these terms limits any rights you have under consumer law, or our responsibility for death or personal injury caused by our negligence, or for fraud. Otherwise, we are not responsible for losses that were not foreseeable, for decisions made on notes or readings without checking them, or for losses caused by events outside our reasonable control.

The law

These terms are governed by the laws of England and Wales. KeepSay can be used anywhere in the world: wherever you live, you keep the protection of your local consumer law, and you can also bring a claim in the courts where you live.

Contact

Questions about these terms: m.tufailkhan007@gmail.com.